Shipping Policy
Shipping
Good news – all orders over $95 placed on our website come with free shipping within the US (wholesale or bulk orders excluded). We'll hustle to get your order ready in 5-7 business days (excluding weekends and holidays). As soon as it's on its way, you'll get a confirmation email with tracking info.
If you ordered during a sales event or during the holidays, know that our small team remains the same and works hard to prepare your order quickly, but that a higher volume of orders can exceptionally lengthen processing times. We appreciate your understanding.
At this time, we ship only within U.S.
Sometimes shipping fees may be lower than what's calculated. Any extra fees will be refunded, if applicable.
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Local Pickup Orders - Please Read
Local? Want to save on shipping? Simply choose Store Pickup at checkout, select your pickup date, and enter the required personal information. If you're unable to pick up your order on the selected day, don't fret — your order will be waiting at the shop until you're ready to grab it. 😊
If you are not local and choose the free local pickup option, you will be invoiced for the shipping fee before we can fulfill your order.
Orders will be dropped off weekly for pick up at White Mountain Crystals in Plainville, MA. Please wait for the email confirmation that your order is ready to collect. Orders will typically be ready in 4-5 business days. Please have your email confirmation or photo ID at time of pick up.